BLACK FRIDAY SALE NOW ON!!!!

REFUND POLICY


We want you to love your purchase, so if anything is not quite as you’d hoped we are happy to offer a full refund or exchange
within 14 days of receiving your order.

Simply :

Email funkykidsni@outlook.com prior to returning any items
Stating Name, Order Number & Reason for Return with the product. 

Items must be returned unused with all original packaging and must not have been worn, or show evidence of being worn. Unless found faulty, we will refund the item value excluding the original postage charges on receipt. After receiving your returned goods and they have been found unworn, refunds will be processed within 48 hours and will be credited to the account of the corresponding transaction whether you paid by credit card or via PayPal. Please allow for an additional couple of days for your bank to process this.

Should you wish to exchange goods (i.e. a size bigger/smaller), first email us on funkykidsni@outlook.com outlining your request. This is required due to having a high street shop and we would need to double-check stock. Subject to availability, you will then be instructed to send the item back to us in its original condition and packaging with a note of your specified request. Difference in prices will then either be charged or reimbursed depending.

 Email us to inform of return. Complete returns note in the original package - . Seal the parcel and obtain proof of return, Then send the parcel to Funky Kids, 10A Rockbrook Road, Magherafelt, BT456NQ.

Please Note:

-Items must be returned unworn and in good and saleable condition.
-We recommend all returns are sent by a recorded delivery service with tracking and scanning.
-Funky Kids does not accept liability for any returned goods lost or damaged in the post.
-Returns outside the stated time frame will only be accepted at the discretion of Funky Kids
-Refunds will only be made to the card used to purchase the goods with.
-Funky Kids does not accept liability for the length of time particular banks take to process refunds.

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